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Everything you need to know about the product and billing.
Currently, all Farmsmiiles subscriptions are Lunch Only plans. The prices displayed on our website are based solely on lunch deliveries. We are actively evaluating customer demand and feedback, and if there is sufficient interest, we plan to introduce Lunch + Dinner subscription options in the future. Stay tuned for exciting updates!
Each lunch includes a balanced meal prepared fresh daily. The menu varies regularly and may include chapatis, rice, dal, seasonal vegetables, paneer dishes, salads, and special chef-curated items to ensure variety and nutrition.
No, We believe healthy food should never be boring. Our menu changes regularly to provide exciting variety while maintaining high nutritional standards.
After your order is placed, our support team will contact you to confirm your delivery address, preferred time slot, and subscription start date.
Yes. Please inform our support team in advance, and we will do our best to accommodate your request according to our subscription policies.
In the event you forget a password for your computer, email, or social media accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by answering a series of security questions or by requesting an email that contains a password reset link.
You can reach us via WhatsApp, phone, or email. Our team is always happy to assist with subscriptions, delivery queries, and support requests.
Don’t worry. If the payment has been successfully deducted from your account, please contact our support team and provide relevant details such as your name, registered phone number, transaction ID, and payment date/time. Our team will verify the transaction from our records and resolve the issue as quickly as possible. If the payment was successful, your subscription will be processed accordingly.
As our meals are freshly prepared and made to order, subscription purchases are generally non-refundable. However, genuine concerns regarding food quality, delivery issues, or service-related problems will be reviewed carefully by our team, and we will do our best to provide a fair resolution.
If you know in advance that you will be unavailable to receive your meal, please inform our support team as early as possible. Advance notice helps us avoid unnecessary meal preparation and food wastage. Requests received after meal preparation or dispatch may not be eligible for any adjustment.
We appreciate your understanding and support in helping us reduce food waste while maintaining the highest quality of service.
Yes, Our lunch delivery service operates between 12:00 PM and 3:00 PM, Monday to Saturday. After you purchase a subscription, a Farmsmiiles representative will contact you to confirm your delivery address, preferred delivery slot, and other subscription details. We always strive to deliver your meals within your chosen time window whenever possible.
We are currently serving selected areas in Dehradun to ensure timely delivery and maintain the quality of our meals. If your locality is not listed, it may be outside our current delivery network. Don’t worry—simply select “Other” during signup or contact our support team. We are continuously expanding our service areas and may be able to accommodate your location soon.
Yes, All Farmsmiiles subscriptions include FREE doorstep delivery within our serviceable areas. There are no hidden delivery charges.
Farmsmiiles offers fresh, nutritious, home-style meals at a lower cost per meal, with free delivery, consistent quality, and the convenience of a hassle-free subscription.
Depending on the industry, workplace and role, employers pay their employees on a variety of schedules. Having a regular paycheck allows you to have a continuous stream of money coming into your bank account to pay for household and personal expenses. Knowing when you’ll get paid is important so you can create a budget for your regular expenses and save for big purchases.
Payment Options:
Cash.
Checks.
Debit cards.
Credit cards.
Mobile payments.
Electronic bank transfers.
Absolutely. All meals are prepared fresh daily using quality ingredients and hygienic cooking practices before being delivered to your doorstep.
We recommend trying our Starter Plan first. It allows you to experience our food quality, delivery service, and overall experience before choosing a longer subscription.