Privacy Policy

Effective Date: 27 May 2026

Farmsmiiles (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how Farmsmiiles, a brand operated by Cytama Private Limited, collects, uses, stores, and protects your information when you use our website, mobile platform, or services.

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1. Company Information

Brand Name: Farmsmiiles
Owned & Operated By: Cytama Private Limited

Operating Address:
71, Lane No. 3, Phase 1, Rajeshwar Nagar,
Sahastradhara Road, Dehradun – 248001, Uttarakhand, India

Registered Office:
KASHIRAM 111-K-35/4A, Nehru Nagar,
Ghaziabad – 201001, Uttar Pradesh, India

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2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Mobile number
• Email address
• Delivery address
• Billing details

Order Information

• Meal preferences
• Subscription plans
• Order history
• Payment transaction details

Technical Information

• IP address
• Device information
• Browser type
• Website usage data
• Cookies and analytics information

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3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Manage subscriptions
• Improve customer experience
• Send order updates and service notifications
• Provide customer support
• Improve website functionality
• Conduct analytics and business improvements
• Prevent fraud or misuse

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4. Payment Information

Payments made through Farmsmiiles may be processed through secure third-party payment gateways.

We do not directly store complete debit/credit card details on our servers.

However, transaction-related information may be retained for accounting, legal, and operational purposes.

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5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• improve website performance,
• remember preferences,
• analyze traffic, and
• personalize user experience.

Users may disable cookies through browser settings, though some website features may not function properly.

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6. Information Sharing

Farmsmiiles does not sell customer personal information.

We may share limited information with:

• delivery partners,
• payment providers,
• analytics providers,
• customer support tools, or
• government/legal authorities when required by law.

All third-party service providers are expected to maintain confidentiality and data protection standards.

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7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from:

• unauthorized access,
• misuse,
• alteration,
• disclosure, or
• destruction.

However, no internet-based platform can guarantee absolute security.

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8. User Responsibilities

Users are responsible for:

• providing accurate information,
• maintaining confidentiality of login details,
• updating account information when necessary.

Farmsmiiles shall not be responsible for losses caused by user negligence or unauthorized account access due to compromised credentials.

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9. Data Retention

We may retain user information for:

• operational purposes,
• legal compliance,
• tax/accounting requirements,
• dispute resolution, and
• service improvements.

Retention periods may vary depending on applicable laws and business requirements.

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10. Third-Party Links

Our website or social media platforms may contain links to third-party websites.

Farmsmiiles is not responsible for the privacy practices, policies, or content of external websites.

Users should review third-party privacy policies independently.

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11. Children’s Privacy

Farmsmiiles services are not intended for children under the age of 18 without parental supervision.

We do not knowingly collect personal information from minors.

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12. Your Rights

Depending on applicable laws, users may have the right to:

• access their data,
• request corrections,
• request deletion,
• withdraw consent, or
• object to certain processing activities.

Requests may be subject to legal and operational limitations.

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13. Changes to Privacy Policy

Farmsmiiles reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated policies will become effective immediately upon publication on the website.

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14. Contact Us

For any privacy-related concerns or requests, contact:

Farmsmiiles
A Brand of Cytama Private Limited

Operating Address:
71, Lane No. 3, Phase 1, Rajeshwar Nagar,
Sahastradhara Road, Dehradun – 248001, Uttarakhand, India

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Last Updated: 27 May 2026